You don’t need to know anything about AI to use our assistants
We do everything for you, so you can focus on making sure your customers are covered, while we work on the performance of your AI assistant.
With a decade of experience creating AI assistants, you can rely on us to upgrade your leisure business operations
Our AI assistants have an average 96% success rate, automating almost every response to queries from day one with no human help at all. With all the technology and features you need to scale alongside stringent security, you can integrate it with your existing business systems like LexisNexis, Zendesk and SAS Fraud Management. Share your biggest challenge and we’ll personalise a demo to show you how it’s done.
Providing AI powered customer assistants to over 20,000 global businesses
EBI technology partners
Complete AI assistant built for Insurance
Give instant insurance quotes 24/7 in any language
Never lose a sale again when a request for a quote comes in outside your office hours, your time zone, or your spoken language ― an AI assistant can handle it.
Remove anxiety for customers making an insurance claim
Integrated with all your go-to insurance tools and platforms, an AI assistant can check the status of a claim anytime, anywhere, and give your customer an instant update.
Check policy details in seconds to instantly answer questions
No matter how complex the policy or how obscure the query, an AI assistant can retrieve relevant information from any document in seconds to confirm specific detail.
Personalise every offer to tailor insurance products to individuals
If you find it almost impossible to target customers with personalised offers, use an AI assistant to remember every preference to send relevant offers at just the right time.
83% of Legal & General Insurance (L&G) customers prefer AI to phone or email
The L&G AI assistant was quickly trained to handle 95% of insurance queries, answering 4,000 conversations per month at peak times. This released the contact team to work on more rewarding, profitable tasks and became a huge hit with customers too, enjoying instant support 24/7.
Affordable price point, even with rising business costs
We create and manage your AI assistant for you, training it continuously to improve performance. You’ll pay £500 for this service per month, plus your usage of the AI assistant which starts at £99 ― less than a Hell’s Angel would pay to insure their bike.
Included with every AI assistant:
- Multi-channel support on your website, apps, social media, SMS and messaging services
- 24-hour service, 365 days a year
- Integration with all your favourite insurance apps and tools
- Speaks in 130+ languages, like your members
- Support from our experienced team every step of the way
- Enterprise-grade security throughout our platform
- And lots more!
Setup fee:
£5,000
One time fee
Pro:
Full AI management and growth with Pro features:
£500/month
+ the number of requests you receive per month:
Min: £99 for up to 500
Max: £1,419 for 25,000+
Our unique ‘pay as grow’ pricing model means an insurance broker with 525 requests a month would pay £599pm for their AI assistant while a national insurance firm with 14 offices and 42,000 requests per month would pay £1,919, yet both get full access to the same premium platform with all its features, and the option to add cutting-edge services like AI telephony and private LLM whenever they want (more on that later).
Connect with Guidewire, LexisNexis, Duck Creek, and more!
On AI Studio, your AI assistant can be linked up with any app your teams use to manage documents, underwriting, payments, claims, and customer relations at your insurance firm. The more systems integrations you have, the more tasks your AI assistant can do for you, giving your teams more time to create an unforgettable customer experience.
Manage policy administration, claims and billing with a Guidewire connector
Detect, prevent and manage fraud with a SAS connector
Assess, predict and manage risk with a LexisNexis connector
Organise policy management, billing, rating, underwriting and reporting with a Zendesk connector
Manage policies, billing, claims, compliance and payments with a Duck Creek connector
Extra services
AI telephony
Never miss a phone call again, from a customer insuring multiple vehicles to an urgent report of fraud. Our insurance AI assistants can answer the phone while you’re busy dealing with underwriters and direct people to the answers they need in seconds.
Data management
With a 23-year history in data management, we can also create a large language model (LLM), help you assess rental returns or market conditions, identify investment opportunities, upgrade legacy systems, or prepare for general digital transformation.
Get your insurance business AI ready
Whatever stage you’re at, whether you’re looking for an improvement, a fresh start, an end-to-end build, or haven’t a clue, tell us what you’re aiming for and we’ll show you how it’s done.
